We apologize for the inconvenience. The subscription should remain active until the payment year has finished even if cancelled. We'll look into this issue and notify you by email.
08/08/2011 13:32:44
Catherine
User
Payment went through but ....
I paid for a yearlong subscription today. As I always do, I then cancelled the automatic payment option. I didn't realize that would actually the account for the upcoming year that had just been paid for. Would you please refund the $29.95 payment and I will start over. Thank you.
